Privacy Policy
Pearl & Rose Florals
Pearl & Rose Florals (“Pearl & Rose”, “we”, “our”) is committed to protecting your privacy and handling your personal data responsibly.
This Privacy Policy explains how we collect, use and protect your information.
1. Information We Collect
We may collect personal information including:
- Your name
- Email address
- Phone number
- Event details
- Any information you provide through our enquiry forms, email, or direct communication
We only collect information necessary to provide our services.
2. How We Use Your Information
We use your information to:
- Respond to enquiries
- Provide quotations and proposals
- Deliver floristry services
- Communicate with you about your booking
- Improve our services and website
We do not sell or share your personal information with third parties for marketing purposes.
3. Legal Basis for Processing
We process your personal data under the lawful basis of:
- Legitimate interest (responding to enquiries and providing services)
- Contractual necessity (fulfilling booked services)
4. Data Storage & Security
Your information is stored securely and only accessed when necessary.
We take reasonable steps to protect your personal data from unauthorised access, loss or misuse.
5. Sharing Your Information
We may share limited information with trusted suppliers or venues only where necessary to deliver your event services.
We do not share personal data unnecessarily.
6. Website Data & Cookies
Our website may collect anonymous data such as:
- Pages visited
- Time spent on site
- Device and browser type
This helps us improve website performance and user experience.
This information does not personally identify you.
7. Your Rights
Under UK data protection law, you have the right to:
- Request access to your personal data
- Request correction of inaccurate information
- Request deletion of your personal data
To do so, please contact us using the details below.
8. Contact
If you have any questions about this Privacy Policy, please contact:
Pearl & Rose Florals
Email: pearlandroseflorals@gmail.com
9. Updates
This Privacy Policy may be updated occasionally. The latest version will always be available on our website.